Effective date: 

These terms and conditions govern your access to and use of the Performance Peptide Lab website, products and services. By creating an account, placing an order or otherwise using this website, you agree to be bound by these terms. If you do not agree, you must not access the website or purchase any products.

These terms operate in conjunction with our Privacy Policy and Refund Policy.

1. Research use only

All products supplied by Performance Peptide Lab are intended strictly for in vitro laboratory research and analytical purposes.

By creating an account or placing an order, you confirm and warrant that:

  • You are purchasing for legitimate laboratory research purposes only
  • Products will not be used for human or animal consumption
  • Products will not be used for therapeutic, diagnostic, cosmetic or medicinal purposes
  • Products will not be used for injection, ingestion or application to any person or animal
  • Products will be handled only by qualified professionals in controlled research environments
  • You understand that the products are not represented as therapeutic goods and are not supplied for clinical use

Performance Peptide Lab does not provide instructions regarding dosage, administration or application beyond research use. Any use outside a lawful research setting is strictly prohibited.

2. Eligibility and account registration

To purchase from this website, you must:

  • Be at least 18 years of age
  • Be legally capable of entering into a binding contract
  • Provide accurate, current and complete information during account registration

Due to the regulated nature of research compounds, an account is required to place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

You must notify us immediately of any unauthorised access or suspected breach of your account. We reserve the right to suspend or terminate accounts where we reasonably suspect misuse, unlawful activity or breach of these terms.

3. Purchaser representations and warranties

By creating an account or placing an order, you represent and warrant that:

  • You possess the technical knowledge and laboratory capability necessary to handle research compounds safely and lawfully.
  • You have reviewed and understand the regulatory status of the products within your jurisdiction prior to purchase.
  • You will not use the products in any manner that would cause them to be classified as therapeutic goods, medicines, medical devices or consumer products.
  • You will not repackage, relabel, promote or distribute the products in a way that suggests suitability for human or animal use.
  • You will not market the products for ingestion, injection or clinical application.
  • You acknowledge that synthetic peptides and research compounds may interact with biological systems under laboratory conditions and require controlled handling.

You will not reverse engineer or commercially reproduce the formulation of any product for unlawful or unauthorised commercial purposes.

You further acknowledge that Performance Peptide Lab supplies products strictly as research materials and does not assume responsibility for downstream applications, regulatory interpretations or third-party use beyond the point of sale.

4. Product information and specifications

We make reasonable efforts to ensure product descriptions, specifications and pricing are accurate at the time of publication. However, we do not warrant that all information is complete, current or error-free.

All products are supplied as research chemicals and are provided as is, subject only to any non-excludable statutory guarantees.

To the extent permitted by law, we exclude all implied warranties of merchantability or fitness for a particular research purpose.

Certificates of Analysis may be available for individual batches upon request. Purity specifications refer to analytical results obtained at the time of testing under controlled laboratory conditions. Variations may occur due to handling, storage or external factors outside our control.

Nothing on this website constitutes medical, therapeutic or regulatory advice.

5. Orders, acceptance and cancellation

All orders are subject to acceptance and availability. We reserve the right to refuse, limit or cancel any order at our discretion, including where:

  • Product availability is limited
  • There is an error in pricing or product information
  • We suspect the order may involve non-research use
  • We suspect fraudulent or unlawful activity

If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

Orders cannot be cancelled once dispatched, subject to the terms of our Refund Policy and any rights under applicable law.

6. Pricing and payment

All prices are displayed on the website at the time of purchase. We reserve the right to amend pricing without prior notice.

You agree to provide accurate payment information and authorise us to process payment using the selected payment method. You are responsible for any applicable taxes, duties, levies or regulatory charges imposed in your jurisdiction.

7. Shipping, customs and delivery

We arrange shipment using trackable delivery services. Dispatch timeframes are estimates only and may vary due to stock levels or operational factors.

Subject to any non-excludable rights under applicable law, risk in the products passes to you upon dispatch. We are not responsible for delays, losses or disruptions caused by third-party carriers, customs authorities or events beyond our control.

For international orders, you are solely responsible for:

  • Ensuring products may be lawfully imported into your jurisdiction
  • Complying with customs, regulatory and biosecurity requirements
  • Payment of any duties, taxes or clearance fees

We are not liable for goods seized, delayed or refused entry by customs or regulatory authorities.

8. Storage and handling responsibilities

Research compounds require appropriate handling and storage conditions. By purchasing from us, you acknowledge that:

  • Improper storage may affect stability or integrity
  • Products must be handled in accordance with professional laboratory safety standards
  • Only trained and qualified personnel should manage these materials

We are not liable for degradation, contamination or altered analytical results arising from improper storage, handling or environmental exposure after dispatch.

9. Assumption of research risk

Research chemicals are supplied for controlled experimental use. You acknowledge that laboratory materials may present inherent risks depending on handling conditions, experimental design and environmental factors.

Analytical purity results reflect testing conducted at the time of batch analysis under defined laboratory conditions. Stability, performance and characteristics may vary if storage, preparation or experimental protocols differ from controlled testing environments.

Performance Peptide Lab makes no representation regarding suitability of any product for a specific research model, assay or experimental outcome. Variability in research results does not constitute a defect where the product meets its documented analytical specification at the time of release.

You accept responsibility for conducting appropriate validation, verification and safety procedures prior to use in any experimental setting.

10. Returns, refunds and quality claims

Due to the specialised nature of research compounds, change of mind returns are not accepted.

Where products are damaged in transit or incorrectly supplied, you must notify us within 48 hours of delivery where possible. Photographic evidence of unopened packaging and labels may be required.

We provide a refund or replacement where a product fails to meet the stated minimum purity specification of 99%, subject to verification.

In the event of a purity dispute:

  • You must notify us in writing within seven (7) days of receipt of the product
  • Independent testing must be conducted by an accredited laboratory mutually agreed upon
  • The purchaser will initially bear the cost of testing
  • If testing confirms purity below the stated minimum specification, we will reimburse reasonable testing costs and refund the purchase price
  • If testing confirms compliance with specification, no refund will be issued

Refunds, where approved, are processed to the original payment method.

Nothing in this section excludes or limits any rights that cannot be excluded under applicable law, including rights under the Australian Consumer Law.

11. Prohibited uses

You must not use or permit the use of any product for:

  • Human or animal consumption
  • Medical, therapeutic or diagnostic application
  • Cosmetic, dietary or fitness use
  • Any activity that violates applicable local, national or international laws

You must not market, represent, relabel or resell our products in a manner that suggests suitability for human or animal use.

12. Intellectual property

All website content, including text, logos, graphics, product names and documentation, is owned by or licensed to Performance Peptide Lab and is protected by intellectual property laws.

You may access and use the website solely for legitimate purchasing purposes. You must not reproduce, distribute, modify or exploit any content without prior written consent.

13. Regulatory and export compliance

You are responsible for ensuring that the purchase, importation, possession, storage and use of products complies with all applicable laws and regulations in your jurisdiction.

Where products are exported from Australia, you acknowledge that export controls, trade restrictions or sanctions regimes may apply. Performance Peptide Lab reserves the right to refuse, suspend or cancel orders where shipment may contravene applicable export laws, trade restrictions or regulatory requirements.

We do not represent that products are approved, registered or classified in any particular manner outside Australia. It is your responsibility to determine whether any permits, licences or regulatory notifications are required prior to importation or use.

If a shipment is delayed, refused or confiscated due to regulatory non-compliance within your jurisdiction, you accept that this does not constitute a failure by Performance Peptide Lab.

We reserve the right to refuse or cancel any order where required to comply with applicable export control laws, sanctions regulations or trade restrictions, including where the purchaser or destination is subject to regulatory limitation.

14. Limitation of liability

To the maximum extent permitted by law:

  • We exclude liability for indirect, incidental, special or consequential loss
  • We are not liable for loss arising from misuse, mishandling or unlawful use of products

Nothing in these terms excludes liability that cannot be excluded under applicable law.

For clarity, we are not liable for:

  • Loss of research data
  • Business interruption or loss of funding
  • Regulatory penalties, fines or enforcement action arising from misuse
  • Third-party laboratory interpretation of analytical results
  • Indirect loss arising from experimental variability

Our total aggregate liability arising out of or in connection with any claim, whether in contract, tort including negligence or otherwise, is limited to the purchase price paid for the specific product giving rise to the claim, to the extent permitted by law.

15. Indemnity

You agree to indemnify and hold harmless Performance Peptide Lab, its directors, officers, employees and agents from and against any claims, losses, liabilities, damages or expenses, including reasonable legal costs, arising from:

  • Your breach of these terms
  • Misuse or unlawful use of products
  • Failure to comply with regulatory or customs requirements
  • Violation of any applicable laws or third-party rights

 

16. Force majeure

We are not liable for delay or failure to perform obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, supply chain disruptions, governmental actions, public health emergencies, labour disputes or carrier interruptions.

17. Compliance with laws

You are responsible for determining and complying with all laws, regulations and standards applicable to the purchase, importation, storage, handling and use of research chemicals in your jurisdiction.

These terms are governed by the laws of Australia. Where applicable, they are also subject to other mandatory laws that may apply in your jurisdiction. You submit to the non-exclusive jurisdiction of Australian courts in relation to any dispute arising under these terms.

18. Business transfers

In the event of a merger, acquisition or sale of business assets, customer accounts and related information may be transferred as part of that transaction, subject to applicable privacy laws.

19. Dispute resolution process

If a dispute arises in connection with these terms or the purchase of any product, the parties agree to first attempt resolution through good faith negotiations.

A party raising a dispute must provide written notice outlining the nature of the claim and the relief sought. The parties will use reasonable efforts to resolve the dispute within 30 days of written notice.

If the dispute is not resolved within that period, either party may commence proceedings in a court of competent jurisdiction in accordance with the governing law clause.

Any claim arising from the purchase of products must be commenced within 12 months of the event giving rise to the claim, subject to any mandatory statutory limitation periods.

20. Amendments

We may update these terms from time to time. The current version will be published on this page with the effective date. Continued use of the website after publication constitutes acceptance of the updated terms.

21. Severability and entire agreement

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

These terms, together with any referenced policies, constitute the entire agreement between you and Performance Peptide Lab in relation to your use of the website and purchase of products.

22. Contact

If you have any questions regarding these terms and conditions, please contact our support team via the contact details provided on the website.

Important notice: All products supplied by Performance Peptide Lab are research chemicals intended solely for laboratory use. They are not supplied for human or veterinary consumption and are not represented as suitable for therapeutic or diagnostic application. By placing an order, you acknowledge your responsibility to ensure lawful and appropriate use within a controlled research environment.